Got questions? We’ve got answers.
Alixco is Malaysia’s premier digital investment marketplace, connecting everyday investors with promising local businesses. As a Registered Market Operator (RMO) regulated by the Securities Commission Malaysia, we enable SMEs to access fast, affordable capital—and empower investors to earn high, fixed-income returns through carefully vetted investment opportunities
Think of us as a smarter, faster, and more transparent alternative to traditional lending and investing.
P2P financing is a modern investment model that lets you, as an investor, directly fund Malaysian SMEs, cutting out banks and other middlemen.
Investors earn attractive monthly returns (up to 16% p.a.)
Businesses get quick, short-term financing (RM 50k–1 million)
Transparent, regulated, and risk-rated
P2P is democratizing finance, making investing accessible from as low as RM 200, and funding accessible to businesses in need of working capital.
P2P is called peer-to-peer lending in some countries but peer-to-peer financing in Malaysia due to regulatory implications.
It’s simple, secure, and seamless.
Browse investment opportunities posted by verified Malaysian SMEs on AlixCo’s website
Choose a campaign that matches your preferences and risk profile.
Invest by simply hitting the ‘Invest’ button on the campaign page. The amount will be deducted from your available balance.
Earn returns monthly (or upon maturity), directly into your Alixco account. All repayments including interest will be automatically transferred back to your Alixco account. Simple as that!
All investments are contractually backed, risk-assessed, and legally binding.
All payments are routed through Maybank Trustee Berhad—Alixco never touches your money directly.
Alixco only accepts bank transfers from verified users' own bank accounts. Cash deposits are not allowed
This policy is in place to ensure compliance with financial regulations and to maintain the security of your transactions.
Yes. Alixco is fully regulated by the Securities Commission Malaysia (SC).
We operate under the legal entity FBM Crowdtech Sdn Bhd (1167599-X) and are independently audited, with full regulatory compliance in areas of:
Risk management
AML/CFT and investor onboarding
Trustee-secured payment flows
Transparent fee structures and disclosures
Verify us on SC’s official site →
Alixco is led by a seasoned, international team combining the best of fintech, investment, and risk management expertise from Europe and Asia:
Our in-house teams include German IT architects, seasoned legal counsel, and experienced credit risk analysts—all committed to building the most trusted digital finance platform in Southeast Asia.
If you suspect a scam or have been approached by someone impersonating Alixco:
Do NOT transfer any funds.
Call Alixco or send an email to support@alixco.com or report.misconduct@alixco.com
Report the case immediately to the National Scam Response Centre (NSRC) at hotline 997 . The affected party (scammed investor or issuer) must make the report personally.
You may also file a police report and notify the NSRC via their website: https://nfcc.jpm.gov.my
Note: Alixco itself is not authorized to file police reports on behalf of investors or issuers. It is the responsibility of the affected individual to report the incident directly to the authorities.
Your money is securely placed in a Trust account with a major Malaysian bank. Alixco has a living will in place for this scenario so that you will get back your money.
In the unlikely event that Alixco ceases operations due to insolvency or other circumstances, a Business Continuity Plan will be activated to ensure investors' interests are protected.
Under a "Living Will" agreement, Alixco has appointed Crowd Tech Nominee Sdn Bhd as the Inheriting Partner to take over all outstanding investment obligations. This means:
The Inheriting Partner will continue managing investment notes, collection services, and recoveries on behalf of investors.
Late payments and outstanding amounts will still be collected and redistributed until all obligations are fulfilled.
Investors' funds and repayments remain safeguarded under the nominee structure.
This ensures that in the event of Alixco's closure, all live investment notes will continue to be administered efficiently, with recovery processes carried out as needed.
Anyone aged 18 and above with no legal restrictions in their country may invest through Alixco.
We welcome:
Retail investors
High-net-worth individuals
Institutional investors
Corporations & businesses
All you need is a verified Alixco account and a personal or business bank account to get started.
It’s simple, fast, and secure:
Browse verified campaigns by Malaysian SMEs
Choose the ones that fit your goals
Invest (starting from just RM200) via bank transfer
Earn monthly returns, repaid directly to your Alixco wallet
All repayments and capital go through our trustee account at Maybank, ensuring maximum transparency and investor safety.
Once you commit to invest in a campaign, you’ll receive an automated email with payment instructions. You can then transfer the investment amount from your own bank account. We do not accept third-party transfers or cash deposits.
The minimum investment starts at RM200 per campaign giving you the flexibility to diversify even with a small portfolio.
Transparency is our priority. For every investment opportunity, you’ll receive:
A detailed company factsheet
Purpose of fundraising
Creditworthiness and internal risk score
Business model and key financials
Personal guarantor info (where applicable)
You know exactly who you’re investing in.
All investor funds are held in a dedicated trust account with Maybank Trustee Berhad, a leading bank in Malaysia. Alixco never touches your money directly.
We charge a small fee only on repayments between 0.35% to 2%, depending on campaign structure and tenure.
No upfront fees
No fee if there’s no repayment
Investors keep 98–99.65% of their total repayments
We have a 3-step late payment process:
Reminder & grace period notice
Late fee penalties charged to issuer
Legal action against directors & guarantors
Investors will be informed throughout. Legal recovery is initiated promptly if delays continue.
Default risk exists with all investments. But at Alixco:
We cover legal fees for enforcement
We pursue court action and recovery
Approx. Over 50% of default cases result in recoveries
Note: Alixco investments are not guaranteed and not covered by the Capital Market Compensation Fund.
Investments made through the Alixco platform are not covered by the Capital Market Compensation Fund. This means any losses incurred cannot be claimed from the Fund.
To check legal updates related to late or defaulted issuers:
1. Navigate to the Dashboard at the top menu.
2. Click on Repayment in the left-hand menu.
3. Select the LATE tab at the top of the screen.
Use the search bar to find the relevant issuer (e.g., "ISSUER NAME").
Legal proceedings and updates (e.g. court dates, applications) will be displayed on the right-hand side.
This section is regularly updated with any legal enforcement actions or recovery efforts undertaken by Alixco.
Not necessarily. High returns often come with higher risk.
We strongly recommend:
Diversifying across multiple campaigns
Spreading your investments by tenure and sector
Considering your own financial goals and risk appetite
Smart diversification = better risk management.
This is called risk-based pricing. Our internal proprietary risk scoring model gives a score for each issuer based on financials, quantitative as well as qualitative data. The risk score should be commensurate with the amount of risk investors are taking. This is designed to compensate investors appropriately for the risk they are taking.
Interest rates reflect:
The SME’s risk score (credit & business profile)
Financial health
Tenure & funding size
Usually, the following applies:
Higher interest rate = higher return potential but also higher risk
Lower interest rate = lower return potential but also slightly lower risk
As many as you like!
Retail investors are encouraged to stay within a recommended maximum exposure of RM 50,000 across the platform.
No. Like all investment platforms, Alixco acts solely as a market intermediary, not as a guarantor. This approach:
Keeps costs low
Increases return potential
Encourages transparent risk-reward alignment
There is no coverage from the Capital Market Compensation Fund, and no guarantees on capital or interest.
Investments made through the Alixco platform are not covered by the Capital Market Compensation Fund. This means any losses incurred cannot be claimed from the Fund.
We run a robust 3-step vetting process:
Financial & operational review
Credit checks and risk scoring (internal + Experian, CTOS)
Background & fraud checks (on directors & business)
Only issuers who meet our minimum risk and due diligence standards are listed.
Yes. Your investment income is subject to personal income tax in Malaysia.
We recommend consulting your tax advisor on how to report these earnings.
Your money is securely placed in a Trust account with a major Malaysian bank. Alixco has a living will in place for this scenario so that you will get back your money.
In the unlikely event that Alixco ceases operations due to insolvency or other circumstances, a Business Continuity Plan will be activated to ensure investors' interests are protected.
Under a "Living Will" agreement, Alixco has appointed Crowd Tech Nominee Sdn Bhd as the Inheriting Partner to take over all outstanding investment obligations. This means:
The Inheriting Partner will continue managing investment notes, collection services, and recoveries on behalf of investors.
Late payments and outstanding amounts will still be collected and redistributed until all obligations are fulfilled.
Investors' funds and repayments remain safeguarded under the nominee structure.
This ensures that in the event of Alixco's closure, all live investment notes will continue to be administered efficiently, with recovery processes carried out as needed.
No, Alixco is not a financial advisor. P2P investments may or may not be suitable for your particular situation. Please consult with your personal financial advisor about the suitability of P2P investments with regard to your own personal (financial) situation, investment goals and level of risk tolerance before making any investment.
If you're a growing SME, you may have faced strict credit requirements or slow turnaround times from banks. At Alixco, we provide a fast, flexible, and transparent alternative:
Raise RM 50,000 – RM 5 million
Short 1–12 month financing tenures
Disbursement in as little as 1–7 days
Fully online process
Competitive interest rates as low as 8% p.a. (8% p.a. - 18% p.a. depending on your company's risk score)
With Alixco, you tap into a diverse pool of investors while keeping full control of your business.
Sign up in just a few clicks at
www.alixco.com/register
Once registered, you'll be guided step-by-step to:
Submit documents
Fill in your campaign details
Undergo credit review
Launch and raise funds!
An issuer can be sole proprietorships, partnerships, limited liability partnerships, private limited and non-listed public companies. The following entities are prohibited from raising funds through a P2P platform:
(a) Commercially or financially complex structures (i.e. investment fund companies or financial institutions)
(b) Public-listed companies and their subsidiaries;
(c) Companies with no specific business plan or its business plan is to merge or acquire an unidentified entity (i.e. blind pool)
(d) Companies that propose to use the funds raised to provide loans or make investment in other entities
(e) Any other type of entity that is specified by the SC.
The minimum amount per campaign is RM 50,000.
There is no SC-imposed cap, but at Alixco:
You can generally raise up to RM 5 million cumulatively
Campaigns must hit at least 80% of target to be successful
Oversubscription is refunded to investors (you don’t keep excess
The final approved amount depends on your risk score, credit limits, and campaign strength?
To comply with SC regulations and to give investors confidence, we require:
Business registration and forms (e.g. SSM docs)
Audited/management accounts
Bank statements
Guarantor NRICs
Credit bureau consent
We treat your data with strict confidentiality.
Flexible repayment terms of 1 to 12 months (and up to 24 months in specific cases). We also offer invoice financing and factoring options for working capital needs.
At Alixco, we aim to be as transparent as possible for both investors and issuers. This might also help investors on the platform get more confidence in financing your business. Investors will be able to see your company name, business description, incorporation numbers, risk evaluation, the amount you seek to raise, the interest rate, loan tenure, purpose of the loan and a few key financial metrics such as revenue/earnings growth, EBIT and cash flow.
Preparation: ~1 day - 7 days (depending on your readiness)
Fundraising duration: Up to 30 days
Strong campaigns often get fully funded in hours!
This depends on a variety of factors such as the amount an issuer seeks for financing, the interest rate and the strength of the business. Campaigns will be left open for financing for up to 30 calendar days. Strong campaigns might already close within hours!
Monthly repayment dates will be set on the date of disbursal of the fund to your account.
Alixco uses a risk-based pricing model:
Strong businesses: 8%–12% p.a.
Typical range: 12%–16% p.a.
Higher-risk notes: Up to 18% p.a.
Your rate is determined by credit score, financials, and guarantor profile
We will aim to give you competitive ratings and calculate the interest rate based on the riskiness of the issuer’s business (risk-based pricing). This includes both quantitative and qualitative criteria which are specified in our proprietary algorithm and will then be matched with our risk-based table.
Via equal monthly instalments (amortizing) over the financing tenure for the majority of cases. In certain cases, bullet repayments may be offered as a funding option.
All payments go through a Maybank Trustee Account for security.
Alixco charges an origination fee of the total amount financed of between 2-6%. The fee is dependent on the riskiness of the issuer, tenure, investment size and any additional services requested by the issuer.
There are also upfront due diligence fee to pay upon applying the financing: RM 100 per director (non-refundable)
Retention charge: a security deposit will be deducted from the financing amount (successfully financed) from issuers to cover for administrative charges in the event of default. This charge is fully refundable and will be returned to the issuer in case the issuer does not default on any payments and does not have any late payments or breach any terms of any agreement. Usually this security deposit amounts to 10% of the fundraising amount. The security deposit may vary and be higher in case of certain high-risk P2P investment notes (usually grade C P2P investment notes).
Alixco assesses a businesses’ creditworthiness according to a set of quantitative and qualitative criteria. The quantitative part includes an assessment of key financial ratios and financial statements. AlixCo will also perform a check on the issuer’s creditworthiness with a leading credit rating agency.
You are very happy to reapply. Maybe your business was not ready yet. Alixco reserves the right to decline a campaign in certain cases such as: weak credit score of company.
Yes, we will require a personal guarantee by all directors, at least minimum of two guarantors. This also serves as a positive signal to investors of the good intention of the issuer to repay the outstanding amount.
Equity crowdfunding is a method of raising capital by selling shares of your company to a large number of investors through an online platform. It can benefit your business by providing access to capital, increasing brand awareness, and engaging with a community of investors.
To raise funds through equity crowdfunding, you can apply to become listed on Alixco by submitting an application via Get Financed after you register and login to your Alixco account. The first steps are simple, just submit your business plan, financials (if available) and a compelling pitch and we will be in touch soon discussing the next steps with you.
Only locally incorporated (in Malaysia) companies and limited liability partnerships (excluding exempt private companies) will be allowed to be hosted as an ECF issuer.
Equity crowdfunding is suitable for a wide range of businesses, including startups, early-stage companies, and growth-stage companies across various industries. Businesses should have a scalable business model, a compelling value proposition, and a clear growth strategy.
Costs associated with equity crowdfunding may include platform fees, legal fees, marketing expenses, and compliance costs. It's essential to consider these costs when planning your fundraising campaign. Alixco typically charges a 5-7% success-only fee and a 1% sign-up fee. The 1% sign up fee is usually between RM 2,000 and RM 15,000, depending on the deal size and complexity.
Additional fees such as lawyer or consulting fees may apply but typically do not exceed 2% of the targeted funding amount. Hence, most businesses can expect an overall funding cost of 7%– 9% of the funding amount.
An issuer may only raise collectively, a maximum amount of RM20 million through ECF platforms in its lifetime. This amount is excluding the issuer’s own capital contribution or any funding obtained through a private placement exercise.
The concept of ‘all or nothing’ is applied to the ECF fundraising exercise. In this regard, an issuer must raise the targeted amount from investors, or the campaign is considered unsuccessful. When the ECF campaign is unsuccessful, all monies collected are returned to the investors. A targeted range of fundraising amount (minimum and maximum amount) is set for each ECF campaign.
The issuer is only allowed to keep the funds raised within the targeted range of fundraising amount (minimum and maximum amount). A campaign is considered successful once the targeted amount sought to be raised has been met.
No. An issuer can only raise funds on one ECF platform at any one time. An issuer may be permitted to be hosted on an ECF platform and peer-to-peer (P2P) platform at the same time, subject to disclosure requirements as may be specified by the platform operators.
As part of your fundraising campaign, you'll need to provide investors with detailed information about your business, including your business model, financial projections, use of funds, and potential risks. Transparency and clarity are key to attracting investor interest.
The time it takes to raise funds through equity crowdfunding can vary depending on factors such as the attractiveness of your investment opportunity, investor demand, and market conditions. On average, the actual fundraising period lasts for 90 days while the whole crowdfunding process from application to disbursement in case of success usually takes about 2 – 6 months.
Yes, equity crowdfunding allows businesses at various stages of growth, including pre-revenue and early-stage companies, to raise funds from investors. However, you'll need to clearly communicate your business's growth potential and value proposition to attract investor interest.
Businesses raising funds through equity crowdfunding must comply with regulatory requirements set by the Securities Commission Malysia, including disclosure obligations, investor limits, and reporting obligations. Alixco is checking that your company’s campaign meets regulatory requirements. Furthermore, Alixco has a trusted legal partner firm which can support in the legal document creation for your pitch.
The SC regulates equity crowdfunding (ECF) activities in Malaysia by registering the ECF operators (ECF operators) as recognised market operators pursuant to the Guidelines of Recognized Markets (RMO Guidelines).
The RMO Guidelines, among others, sets out registration requirements and imposes a set of obligations applicable to an ECF operator. Ongoing obligations imposed on an ECF operator include ensuring compliance with disclosure requirements and governance arrangements, carrying out due diligence exercise on prospective issuers planning to use its platform and ensuring investors’ monies are properly safeguarded.
Alixco provides support to businesses throughout the fundraising process, including guidance on campaign preparation, marketing support, investor relations, and compliance assistance to ensure regulatory compliance and investor confidence.
Valuing your company for an equity crowdfunding campaign requires careful consideration of factors such as revenue, growth potential, market comparables, and investor expectations.
There are different valuation methods used for each business stage, industry and company particulars. The most common (simple) valuation methods include 1. Multiples valuation which bases the value of your company on comparable companies and transactions 2. Discounted Cash Flow analysis (DCF) which bases valuation the expected cash flows the business will generate and 3, Startup valuation which sums up value components based on how strong the characteristics of your startup are.
Alixco can support your business with expert guidance on determining a valuation for your business which is both attractive to you as a business owner and to potential investors.
Documentation for an equity crowdfunding campaign usually include a business plan, financial statements, offering documents, investor presentations, and legal agreements. It's essential to provide clear and comprehensive information to potential investors.
The timeline for preparing an equity crowdfunding campaign can vary depending on factors such as the complexity of your business, the completeness of your documentation, and your readiness to engage with investors. On average, it may take several weeks to a few months to prepare for a campaign. Historically, 1 months – 3 months has been an approximate duration.
Investors typically look for key metrics such as revenue growth, customer acquisition, market traction, product development milestones, and profitability projections. Highlighting these metrics can increase investor confidence in your business.
Yes, businesses that have received funding from other sources can still raise funds through equity crowdfunding. However, it's essential to disclose existing funding arrangements and ensure alignment with prospective investors.
Promoting your equity crowdfunding campaign requires a multi-faceted approach, including online marketing, social media outreach, investor networking, and engaging with potential investors through the platform's online portal.
After successfully raising funds through equity crowdfunding, businesses are typically required to provide regular updates to investors on the progress of the business, financial performance, and any significant developments. Compliance with reporting requirements is essential for maintaining investor trust and confidence. An update to investors is expected and required at least on a yearly basis.
Yes, businesses can set funding targets lower than the maximum allowable limit for equity crowdfunding campaigns. However, it's essential to consider the funding needed to achieve your business objectives and adequately communicate your funding goals to potential investors.
Alixco offers support to businesses throughout the fundraising process, including campaign preparation, marketing assistance, investor relations, and compliance guidance. Ongoing support after the fundraising process (after fundraise support may incur additional charges) may include support on investor updates, reporting assistance, and networking opportunities.
Equity crowdfunding is a method of raising capital in which businesses sell shares of their company to a large number of investors through an online platform.
ECF is an online fundraising platform for start-ups or micro, small and medium enterprises (MSMEs) to raise early-stage financing from a group of investors.
Investors who provide financing to the start-up or MSME via ECF will receive equity or shares from the company and will become one of the shareholders of the company. Over time, if the company’s business does well, the investor who is now a shareholder will benefit from either the potential dividend paid out by the company; sale of the shares to new investors or if the company becomes eligible to list on the stock exchange.
ECF investment opportunities are open to all investors.
There are three types of investor categories:
ECF represents an additional investment asset class where investors can have the option to diversify their investments beyond the traditional asset classes to suit their goals and risk profile. Remember to ask questions, read all information given carefully, and seek independent financial advice before committing yourself to any investment.
Refers to an individual who is not an angel investor or a sophisticated investor.
Additional comment: most investors will fall into this category unlees you meet the criteria in the "angel investor" or "sophisticated investor" sections e.g. a net worth over RM 3 million.
Refers to an individual—
(a) who is a tax resident in Malaysia; and
(b) whose total net personal assets exceed RM3 million or its equivalent in foreign currencies; or
(c) whose gross total annual income is not less than RM180,000 or its equivalent in foreign currencies in the preceding 12 months; or
(d) who, jointly with his or her spouse,has a gross total annual income exceeding RM250,000 or its equivalent in foreign currencies in the preceding 12 months.
Please refer to the full Guidelines on Categories of Sophisticated Investors to see if you are a sophisticated investor.
To help you in deciding whether you may qualify and check more details, here is a shortened list of potential qualification criteria:
Sophisticated:
High-Net Worth Individual (HNWI):
Accredited Investor:
High-Net Worth Entity (HNWE):
PEP refers to "Politically Exposed Persons" i.e. individuals who are or who have been entrusted with prominent public functions either in Malaysia or in any other country in the world.
In case you are a PEP, it is your obligation to mark yes to the PEP question in your user dashboard KYC section and/or inform Alixco immediately via email.
In simple terms, a Politically Exposed Person (PEP) means a high-profile, political individual or individual entrusted with prominent public functions
Examples are:
In case you are a family member or close associate of a PEP, you must also mark yes to the PEP question in your user dashboard KYC section and/or inform Alixco immediately via email.
Family members include the following:
Persons known to be close associates means:
To invest in equity crowdfunding, you can sign up via the Register button on Alixco or log into your existing Alixco account, browse available investment opportunities via “Invest ECF”, and choose to invest in businesses that align with your investment goals. You will be required to fill out an investor notification/warning to determine if you are allowed to proceed.
In general, upon understanding and analysing the information disclosed by issuers concerning its business, financing purpose, financial information and risk information published on the ECF platform, an investor will then make an informed investment decision on the issuer, including the amount they wish to invest in.
Investors are advised to evaluate and understand investment risks before making any investment decisions. Investing in start-ups and early-stage businesses involves high risks, including loss of investment, illiquidity, lack of dividends and dilution, and it should be done only as part of a diversified portfolio.
The potential returns on equity crowdfunding investments can vary widely depending on the success of the business. While some investments may result in significant returns, others may not yield any returns or may even result in a loss.
Each issuer offers a certain type of shares to investors. This may be pure equity (direct shares) or preference share or a variety of it. ECF shares on Alixco are usually so called RCPS = redeemable convertible preference shares. Investors should always read the investment overview sheet to fully understand the characteristics, rights, opportunities and limitations of the shares offered.
Equity crowdfunding investments carry inherent risks, including the potential loss of the entire invested capital. Factors such as business failure, market conditions, and regulatory changes can impact the success of investments.
The amount you can invest in equity crowdfunding typically depends on your jurisdiction's regulations and the specific platform's policies. In Malaysia, retail investors are subject to investment limits set by the Securities Commission.
A person may invest in any issuer hosted on the ECF platform, subject to the following limits:
Investment Limit
Retail investor
Maximum RM 10,000 for retail investors for a single investment and, no more than RM50,000 within a 12-month period
Angel investor
Up to RM500,000 for angel investors within 12 months
Sophisticated investor
No investment limit
Depending on your jurisdiction and regulations in your country of nationality and residence, non-Malaysian investors may be allowed to participate in equity crowdfunding campaigns. However, it's essential for investors to verify eligibility e.g. with a lawyer and/or tax advisor and comply with any applicable regulations in your jurisdiction.
ECF investors are given a six business days cooling-off period, within which they may withdraw the full amount of their investment. In addition, if there is any material adverse change relating to an issuer, the investors must be notified of such change.
When evaluating investment opportunities, consider factors such as the business model, market potential, management team, financial projections, and exit strategy. Conduct thorough due diligence and seek advice from financial professionals if needed.
In most cases, equity crowdfunding investments are illiquid, meaning you cannot easily sell your shares before the business exits or goes public. You may have to wait for a liquidity event such as an acquisition or IPO, which may take years or decades or may never be realized.
Tax implications vary depending on your jurisdiction, nationality and place of residence and the specific nature of your investments. Consult with a tax advisor to understand how equity crowdfunding investments may affect your tax situation.
It is important to highlight that investments in ECF issuers have NO GUARANTEE of return. Investments in ECF issuers are typically binary i.e. usually either leading to the loss of the entire investment or to attractive returns. Moderate losses or moderate returns may also happen but tend to be less frequent.
It is important to highlight that Alixco solely acts as a platform operator connecting issuers with investors and Alixco will not compensate investors for any losses or associated direct, indirect, incidental or consequential damages as a result of any investment made via the platform online or offline.
Alixco is required to adhere to regulatory standards and implement investor protection measures, such as due diligence on businesses, transparency in disclosures, and compliance with regulatory requirements.
The SC regulates equity crowdfunding (ECF) activities in Malaysia by registering the ECF operators (ECF operators) as recognised market operators pursuant to the Guidelines of Recognized Markets (RMO Guidelines).
The RMO Guidelines, among others, sets out registration requirements and imposes a set of obligations applicable to an ECF operator. Ongoing obligations imposed on an ECF operator include ensuring compliance with disclosure requirements and governance arrangements, carrying out due diligence exercise on prospective issuers planning to use its platform and ensuring investors’ monies are properly safeguarded.
Investors can report any complaint or dispute regarding the investment to report.misconduct@alixco.com and the complaint or dispute will be investigated immediately. Alternatively, you may lodge your complaint regarding your ECF investment by contacting the Consumer & Investor Office (CIO) of the SC.
Investors may incur fees such as platform fees, transaction fees, and performance fees. These fees can vary depending on each deal. Typically Alixco charges ECF investor a small fee for transactions and a performance profit fee of 10% ( or between 0% - 20%) on any distributions or returns from ECF investments, which means investors typically get to keep between 80% to 100% of the profits made subject to taxes. Investor should carefully read each investment pitch to understand the costs and fees applicable for each deal.
Registered investors can access information about investment opportunities through the Alixco’s ECF portal, which includes current deals with details such as company profiles, financial projections, investment terms, and risk factors.
Equity crowdfunding investments are generally illiquid, meaning you cannot easily sell your shares on a secondary market. You may need to hold your investments until a liquidity event occurs, such as an acquisition or IPO. You may have to wait for a liquidity event such as an acquisition or IPO, which may take years or decades or may never be realized.
Equity crowdfunding platforms offer a diverse range of investment opportunities across various industries and sectors. By investing in multiple campaigns, you can spread your risk and diversify your portfolio.
In the event of business failure or bankruptcy, investors may lose some or all of their invested capital. It's essential to assess the risk factors and potential outcomes before making investment decisions.
Issuers are expected to provide investors with regular updates on the progress of their investments, including financial performance, company updates, and any significant developments on a regular basis.
If the business you invested in gets acquired or goes public, you may have the opportunity to realize returns on your investment through a buyout or the sale of shares on a public exchange. These returns can either be substantially negative e.g. a 99% loss or substantially positive e.g. a 100% or 1000% gain.
Your money is securely placed in a Trust account with a major Malaysian bank. Alixco has a living will in place for this scenario so that you will get back your money.
In the unlikely event that Alixco ceases operations due to insolvency or other circumstances, a Business Continuity Plan will be activated to ensure investors' interests are protected.
Under a "Living Will" agreement, Alixco has appointed Crowd Tech Nominee Sdn Bhd as the Inheriting Partner to take over all outstanding investment obligations. This means:
The Inheriting Partner will continue managing investment notes, collection services, and recoveries on behalf of investors.
Late payments and outstanding amounts will still be collected and redistributed until all obligations are fulfilled.
Investors' funds and repayments remain safeguarded under the nominee structure.
This ensures that in the event of Alixco's closure, all live investment notes will continue to be administered efficiently, with recovery processes carried out as needed.
Alixco P2P Investment Returns, Risk Ratings & Market Statistics
At Alixco, investors have consistently achieved strong returns through our peer-to-peer (P2P) financing platform in Malaysia.
From our launch in 2018 until January 2025, the net average annual return (after fees and defaults) for investors was 11.26% p.a. (nominal) – with many investors earning even more depending on portfolio choices and diversification.
The average interest rate for business financing notes listed on Alixco stood at 13.52% p.a. (nominal), showcasing the attractive yield potential of our platform.
These statistics are based on over seven years of real investment data, highlighting our strong track record and commitment to delivering reliable returns in Malaysia’s fast-growing P2P lending sector.
At Alixco, we remain committed to:
Whether you're a seasoned investor or just getting started, Alixco offers one of the most rewarding and trustworthy P2P investment experiences in Malaysia.
In 2024, Alixco funded businesses across a wide range of industries, offering investors broad exposure and diversified risk.
The Retail/Trade sector led with 37.9% of total funded volume, reflecting strong demand from consumer-facing businesses.
Manufacturing and Wholesale followed at 17.9% and 13.3%, respectively, highlighting our support for Malaysia’s industrial backbone.
Other notable sectors included Real Estate (14.7%), IT (7.5%), F&B/Hospitality (7.5%), and E-Commerce, Healthcare, and Construction – each at 3.2%.
This diverse portfolio enables Alixco investors to benefit from multiple economic growth drivers while minimizing reliance on any single sector.
At Alixco, we carefully vet businesses from both emerging and established sectors—ensuring every note meets our standards for quality, transparency, and return potential
At Alixco, we maintain a transparent and data-driven approach to risk assessment. The majority of funded notes in 2024 were allocated to mid-risk and high-risk categories, offering an optimal balance of attractive returns and manageable risk for investors.
70% of all funded notes were rated CAA2 (35%) and CAA3 (35%), which historically offer higher yields while maintaining a controlled default rate through strict vetting.
17% were rated CA, while small allocations were made to medium--risk ratings like BA3 (6%) and B2/B3/CAA1/C (2% each).
No allocations were made to A-rated categories, as these segments often carry lower yield potential inconsistent with our investors’ return targets.
The radar chart provides a visual overview of risk exposure concentration, helping investors better understand the credit distribution of Alixco’s investment opportunities.
By focusing on disciplined risk selection, Alixco aims to maximize investor returns while actively managing credit exposure across Malaysia’s growing business landscape.
At Alixco, investor protection and repayment reliability are at the core of our platform.
Since our inception, over 97.6% of investments have been fully repaid, with a low default rate of just 2.4%, as of 18 June 2025. Based on repayment value, our business financing investment notes have achieved a repayment rate exceeding 98% — a strong indicator of our platform’s credit quality and risk management.
Default Rate (as defined by the Securities Commission Malaysia): 2.4%
Number of unique issuers with notes in default (>90 days late): 5
Alixco continues to enhance both its mathematical credit scoring models and social-based risk assessment tools to reduce potential defaults and protect investor capital.
Our goal remains clear: to offer high-yield investments without compromising on due diligence or repayment performance, making Alixco one of the most trusted P2P investing platforms in Malaysia.
RMO-P2P Operators shall compute its default rate with the following formula and disclose the same on its platform:
i.e. The denominator will essentially be the amount financed plus the interest that is promised to investors at the point of issuance. This includes Active Notes, Defaulted Notes and Written Off Notes if any
Note:
Active Notes refers to notes issued on P2P Platform which are not in default
Defaulted Notes refers to notes which is classified as default as per P2P Operator's definition
Written Off Notes or any similar definition refers to notes which are in default and has not yet been recovered.
Please note that repayment rates, default rates and investment returns (both nominal and effective) are historical returns which have been realized on investment hosted on Alixco up the the stated date. Please note that these rates and returns are not necessarily an indication of future performance. Future default rates and investment returns may differ substantially from the stated historical default rate and returns.
At Alixco, investor protection is a top priority. Our platform is designed to ensure secure, transparent, and reliable P2P investments through multiple layers of risk assessment, legal safeguards, and contingency planning.
Comprehensive Credit Analysis Process
Alixco implements a rigorous 3-step credit evaluation before funding any business financing investment note:
Mathematical Z-Score Model: An internal, multi-factor scoring model based on key financial ratios of the issuer.
Third-Party Credit Rating: An additional score from Experian (formerly RAMCI), covering the credit history of the company and its directors.
Social Scoring Algorithm: Our proprietary model that evaluates the credibility and repayment behavior of key individuals associated with the business.
This layered approach enhances our ability to identify strong issuers and minimize default risk.
Personal Guarantees
Each business financing investment note requires at least two personal guarantees from key persons or directors, strengthening the enforceability of repayment obligations.
Legally Binding Contracts
All investment notes are formal contractual agreements between the issuer and investor, backed by Malaysian stamp duty to provide legal enforceability in court if needed.
Debt Recovery Partnerships
In the event of a default, Alixco works with a leading debt recovery agency to actively pursue and recover outstanding payments from issuers, maximizing potential recovery for investors.
Living Will for Platform Continuity
To safeguard investors in the unlikely event of platform disruption, Alixco has a Living Will arrangement in place. This mandates that a designated law firm will take over the processing of all outstanding repayments until each note reaches maturity—ensuring business continuity and investor peace of mind.
We uphold a commitment to our clients, investors, communities and each other.
We build trust through integrity and high ethical standards outlined in the Alixco 'Code of Conduct'.
Staff members and users are urged to use intranet facilities for comprehensive guidance on raising concerns through various escalation channels.
If you observe any misconduct by Alixco employees or individuals representing the company, such as violations of laws, regulations, or industry codes, including environmental or human rights issues within Alixco's operations, report your concerns via email to report.misconduct@alixco.com . For other concerns, contact our client service officer.
You can make a report anonymously and all reports are treated confidentially by our 'Whistleblowing' central function and if necessary the internal investigation team will take appropriate action.
You may submit all corresponding complaints and any other complaints you have via report.misconduct@alixco.com for appropriate attention.
Alternatively, complaints may also be submitted via p2p@alixco.com , preferably with the remark "Complaint" in the header so it can automatically be redirected to the relevant officer or via +603 2728 1216 with a request for “FBM Crowdtech Sdn Bhd, Compliance Manager.
The Malaysia Whistleblower Protection Act 2010 safeguards whistleblowers who disclose alleged improper conduct by protecting their identities, granting immunity from civil and criminal proceedings, and preventing detrimental actions.
You can make a report anonymously and all reports are treated confidentially by our 'Whistleblowing' central function and if necessary the internal investigation team will take appropriate action.
The Malaysia Whistleblower Protection Act 2010 safeguards whistleblowers who disclose alleged improper conduct by protecting their identities, granting immunity from civil and criminal proceedings, and preventing detrimental actions.